 On Site Service
Get the help you need, when you need it.
In today's world, keeping your systems on line is
critical to your business. An extended outage can cost tens or even
hundreds of thousands of dollars in lost productivity. APC On Site
Repair services are designed to get you the help you need on location
to bring your business back up and running in a time frame compatible
with your business requirements. Our Field Service Engineers are
trained to isolate and correct the problem in as little time as
possible, minimizing downtime. Available in 4 Hour, Next Day and Next
Business Day response times, APC can offer the flexibility you need to
fit your business needs and your budget. |
Features & Benefits
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Experienced APC Certified Field Service
Engineer
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Our factory trained Field Service Engineers are
rigorously trained and tested on universally accepted safety
practices and electrical codes as well as our own product set,
offering our customers the highest level of service available in
the industry today. |
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Comprehensive escalation and corrective
actions process
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In order to resolve outages as quickly as
possible and to keep such errors from recurring, APC follows a
rigorous escalation process that includes in depth root cause
discovery and corrective actions practices. |
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On site troubleshooting
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While on site, our APC Certified Field Service
Engineers, backed by years of industry experience, will diagnose
any errors directly, ensuring accuracy of any corrective actions
taken. |
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Labor and travel expenses included
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With APC, there are no hidden costs. Travel and
labor expenses are included in all service contracts. |
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Written summary report
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To keep you informed of all service or
maintenance performed on your system, APC will provide you with a
written summary report detailing the events of each service visit.
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