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Power Service solutions consist of a range of services
custom-designed to meet customer needs and requirements.
Once installed, the Silcon pumps power, the life-blood of
your connected load, continuously and reliably. Regular
maintenance throughout the Silcon's long life prolongs the
lifecycle and optimizes the performance of your UPS system.
We offer a variety of standard and custom-tailored service
contracts, which ensure you get the maximum benefit of your
Silcon. For example, our Power Installation Program offers
service through the entire buying process and life cycle of
the unit. From specification to installation to daily
operation you receive premium service from a skilled
specialist.
Another key feature of our Power Service Solutions is our
Factory Acceptance Test (FAT); customers are invited to
witness the rigorous tests at our test laboratory. You see for
yourself just how tough and durable the Silcon really is.
Service response time is, of course, within 24 hours. Every
service call is completed with a service report that details
the condition of your Silcon.
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